I am not receiving any push notifications from HealthHub. What should I do?

Follow the steps below in sequence to enable Push Notifications in HealthHub.

 

1. Ensure that you have enabled push notifications in HealthHub:

Step 1: Access your HealthHub app.

Step 2: From the 'Home' screen, tap on the ‘Settings’ icon at the top right corner of the screen

Step 3: Toggle the 'Enable Push Notifications' to ON

 

2. Ensure that you have enabled push notifications for HealthHub app on your mobile phone settings:

Step 1: Go to your mobile phone's 'Settings'

Step 2: Under Apps, locate your HealthHub app to amend its settings

Step 3: Toggle the ‘Allow Notifications’ to ON

 

For Children's Health's notifications, please ensure that you have added your child as a care recipient on HealthHub.

 

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