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  1. HealthHub Frequently Asked Questions (FAQ)
  2. Appointments
  3. About Appointments

Do I need to make an appointment first, or can I just walk in directly?

We recommend making an appointment in advance to ensure you avoid extended waiting times. Some healthcare institutions are strictly on appointment basis only, and walk-ins are not accepted. 

Note: Walk-ins are always accepted at polyclinics, even if you did not manage to book an appointment slot.

To make an appointment:

  • Use the HealthHub App to book digitally
  • Contact the healthcare institution directly

Articles in this section

  • What can I do with the Appointments e-Service in HealthHub? What appointments are displayed on HealthHub?
  • What institutions can I book an appointment using HealthHub?
  • What appointment services can I book at polyclinics?
  • How do I book an appointment at polyclinic using HealthHub app?
  • What should I do if I am unable to secure a Doctor Consultation appointment at a polyclinic?
  • How do I make an appointment at a hospital or specialty centre using the HealthHub app?
  • How do I reschedule an appointment using the HealthHub app?
  • Can I use the Appointment e-Service to make an appointment at a public healthcare institution that I have not visited before?
  • How do I book a vaccination appointment? What adult vaccines are available at polyclinics?
  • Do I need to make an appointment first, or can I just walk in directly?
See more
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