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  1. HealthHub Frequently Asked Questions (FAQ)
  2. Medications
  3. Medication Refill/ Repeat Prescription

Can I collect my prescription refill from a different institution than where it was issued?

No, prescription refills can only be collected from the institution that originally issued your prescription.

Articles in this section

  • Which healthcare institutions offer medication refill via HealthHub?
  • How do I submit a request to refill medication on HealthHub?
  • What are the collection or delivery options for my medication order?
  • Can I collect my prescription refill from a different institution than where it was issued?
  • How do I view medication refill requests submitted for myself or my care recipients?
  • What can I do if I need an urgent medication refill, and the earliest delivery date is too far?
  • Can I request for my next-of-kin or caregiver to collect my medication on my behalf?
  • What happens if I am late to collect my medications at pharmacy or locker? Do I need to collect my medications within specific hours?
  • How do I check what is my prescription/ medication balance that I have left to collect?
  • Will I be charged extra fees for changing my order?
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