Yes, your next-of-kin or caregiver can collect your medication on your behalf. The collection process varies depending on your chosen method:
- Delivery: Please ensure that someone is available to receive the medication. The recipient will need to provide an OTP, PIN, or QR code (where applicable) prior to or on the day of delivery to the courier for verification.
- Self-collection from pharmacy at/outside institution: The pharmacist will verify the patient's details upon collection.
- Self-collection from locker at/outside institution: You can share the PIN code with your next-of-kin or caregiver to collect your medication within the stipulated timeframe.
Please refer to the institution's website for any important notes regarding your collection or delivery.