How do I contact my institution about my medication refill request?

For questions about your medication refill request, please contact your pharmacy or healthcare institution directly. This includes queries such as: 

  • Amending or changing your order after submission
  • Changing your delivery date or time after it has been confirmed
  • Cancelling your delivery request after it has been scheduled
  • Following up on medication that has not been received
  • Any other questions about your delivery or collection

Please contact your institution directly using the details below.

Alexandra Hospital

Call: 6379 3331
Email: AH_homedelivery@nuhs.edu.sg 

Changi General Hospital

Call: 6353 5104 / 6353 5105
Email: medication_delivery_service@cgh.com.sg 

Institute of Mental Health

Call: 8940 6120
Enquiry Form: https://for.sg/lz4jol 

Khoo Teck Puat Hospital

Call: 6602 2220
Email: ktph.pharmacyonline@nhghealth.com.sg

KK Women's and Children's Hospital

Call: 6394 1500
Email: pharmacy.courier@kkh.com.sg

National Heart Centre Singapore

Call: 6704 8032
Email: courier.pharmacy@nhcs.com.sg

National Skin Centre

Call: 6253 4455
Email: nsc.homedelivery@nhghealth.com.sg 

Ng Teng Fong General Hospital
National University Hospital

Email: grabngo_hd@nuhs.edu.sg

National University Polyclinics

Enquiry Form: https://for.sg/nuhsp-enquiry

  • Bukit Batok Polyclinic
  • Bukit Panjang Polyclinic
  • Choa Chu Kang Polyclinic
  • Clementi Polyclinic
  • Jurong Polyclinic
  • Pioneer Polyclinic
  • Queenstown Polyclinic
  • Tengah Polyclinic
Sengkang General Hospital

Call: 6930 2262

Singapore General Hospital

Call: 6326 6969
Enquiry Form: https://for.sg/sgh-pharmacy-feedback

Singapore National Eye Centre

Call: 6322 8315
Email: courier.service@snec.com.sg

SingHealth Polyclinics

Please visit website for more information: 
https://polyclinic.singhealth.com.sg/our-clinic-services/pharmacy/pilbox-and-mds

  • Bedok Polyclinic
  • Bukit Merah Polyclinic
  • Eunos Polyclinic
  • Marine Parade Polyclinic
  • Outram Polyclinic
  • Pasir Ris Polyclinic
  • Punggol Polyclinic
  • Sengkang Polyclinic
  • Tampines North Polyclinic
  • Tampines Polyclinic
Tan Tock Seng Hospital

Call: 6357 2040
Email: ttsh.enquiry@nhghealth.com.sg

Woodlands Health

Call: 6361 3860
Email: wh.Pharm.HD@nhghealth.com.sg

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