As a caregiver, you can assist your care recipient with medical appointment requests, medical bill payments and medication refills, as well as view their health records.
Updates to Caregiver Access Levels
From 23 November 2025, any newly appointed caregiver will automatically have full access to their care recipient's health records, including current records and any new ones added in future.
If you were appointed as a caregiver before 23 November 2025, you will receive full access once your care recipient has accepted and agreed to the changes.
As a caregiver, you can access the following features on behalf of the person in your care:
- Appointments (view, request, book, reschedule, cancel)
- CHAS balance
- Health records: Discharge summary, Genetic reports, Health screening, Histology & cytology reports, Immunisations, Lab test results, Medical Alert & Adverse Drug Reaction/Drug Allergy, Medical reports/certificates requests, NEHR access history, Radiology reports
- Healthier SG Programme
- Medications and prescription records
- Medication refill
- Payments
The following features are only available to parents/guardians accessing a child's profile:
- Children's health: Birth information, Growth charts
- School health: Consent for school health and dental services, School dental records, School health plan
Please note that available functions may change and this list may not reflect the most current features.