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Help Centre
Help Centre
FAQ
Resources and Guides
HealthHub Frequently Asked Questions (FAQ)
Health Profiles
Health Profiles
Health Profiles
What is this caregiver function about? How many caregivers or care recipients can I add in HealthHub?
How do I get access to the health records of my care recipient? What can I do on HealthHub on behalf of my care recipient?
How do I remove my care recipient in HealthHub?
Why do I only see my care recipient's appointments and nothing else?
What types of health records will my caregiver have access to? How do I amend my caregiver’s access to my health records?
How do I remove a caregiver on HealthHub?
I am having trouble granting access to my caregiver. Who can I reach out to for further assistance?
Would anyone know who I have granted consent to be my caregiver? What if I only want to grant consent to a selected few but not all of my caregivers?
Where can I find the Caregiver Terms of Use?
Why can't I see my parents' user profiles in Healthier SG even though I'm listed as their caregiver in HealthHub?
Which public healthcare apps(s) can I use to manage the healthcare transactions and/ or view the health records of my loved ones?
How do I add my loved ones as my care recipient on HealthHub?
How do I add a caregiver in HealthHub to manage my healthcare transactions and view my health records on my behalf?
Can I view the health records of a family member who has passed away on HealthHub?
What does the “(!) Action Required ” label mean in my Caregiver section?
I see "(!) Pending Recipient Action" in my Family & Friends section. What should I do?
What does "Pending Approval" mean in Health Profiles?
I see "Action Required" next to someone's name. What do I need to do?
Why does someone show as "Removed" in my list?
I used to be able to see my child's records, but I can't see them now. Why is this so?
Manage Your Loved Ones Health with Ease
I am unable to add a care recipient in HealthHub because they have lost mental capacity. What should I do?
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