Follow these steps according to the web or mobile browser that you are using.
Browser: Microsoft Edge
Step 1: Allow pop-ups in mobile view / portal view
Click or tap the “…” button, then locate the Settings or Gear icon. Type “pop-up” in the search box. Ensure the search results return “Pop-ups and redirects – 1 result”.
Step 2: Add pop-up site URL to allow eNETS Direct Debit Payment
Under the Allow section, click or tap the “Add” button. A dialogue box titled “Add a site” should appear. Type in the applicable pop-ups site URLs to allow eNETS Direct Debit Payment:
- enets.sg
- dbs.com (For DBS/POSB Account holders)
- uob.com.sg (For UOB Account holders)
- citibank.com.sg (For Citibank Account holders)
- ocbc.com (For OCBC Account holders)
- plus.com.sg (For Plus! Account holders)
- standardchartered.com.sg (For Standard Chartered Account holders)
Next, click or tap the Add button to complete adding the pop-up site URL. Ensure the added pop-up site URL appears inside the “Allow” section.
Browser: Safari
Step 1: Allow pop-ups in mobile view / portal view
Click or tap the Settings icon, then type “Safari” in the search box. Ensure the search results return “Safari”. Click or tap the “Safari” icon.
Step 2: Toggle off pop-ups setting
Toggle off “Block Pop-ups”.
Browser: Chrome
Step 1: Allow pop-ups in mobile view / portal view
Click or tap the “…” button, then locate the Settings or Gear icon. Locate Content settings and click or tap it.
Step 2: Toggle off pop-ups setting
Toggle off “Block Pop-ups”.
Browser: Firefox
Step 1: Allow pop-ups in mobile view / portal view
Click or tap the “…” button, then locate the Settings or Gear icon. Under the General section, click or tap “Browsing”.
Step 2: Toggle off pop-ups setting
Under Media section, toggle off “Block Pop-up Windows”.
| eNETS Browser Compatibility | Step-by-step Guide |
| Microsoft Edge | |
| Safari | |
| Google Chrome | |
| Firefox |