Payments

Pay and Handle Bills Conveniently

How do I view and pay my outstanding bills on HealthHub?

How far back can I view my past payment history?

Which public healthcare institutions can I view and pay bills for using HealthHub? Whose hospitals bills can I pay for?

How long does it take for my outstanding bills to appear in HealthHub?

What is the currency for the bills shown in HealthHub Payments, and what is the currency for payments?

Are there any administrative or transaction fees to make payment for my medical bills through HealthHub? What are the available payment modes?

What is the maximum amount that I can pay through HealthHub?

How long will it take for a payment to be reflected?

Will I be issued with an official receipt for my online payment, either by HealthHub or by the respective healthcare institutions?

How do I download a receipt from HealthHub for my medical claim purposes?

Who should I contact if I have further enquiries on my payments or bills?

Are all the payments made through HealthHub payable to the respective healthcare institution? What will be shown in my credit card statement, debit card statement or bank statement?

When will the funds be deducted from/charged to my credit/debit card or bank account? How would I know that my payment is successful?

What should I do if my payment failed but my funds got deducted from my credit/debit card or bank account?

Does HealthHub store my credit card or debit card details?

How do I make payment using eNETS?

How do I temporarily disable the pop-up blocker when making a payment using eNETS?

What if I do not disable my pop-up blocker, can I still proceed with my eNETS payment?

I encountered issues in verifying and approving my payment on HealthHub via my banking app. Who can I contact for further assistance?

When is the payment due date for my medical bill?

Can I make partial payment for my medical bills?

Can I make payment for my medical bills by instalment?

I overpaid for a medical bill. Can I get a refund? Or can the credit balance be used to offset another bill?