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  1. HealthHub Frequently Asked Questions (FAQ)
  2. Payments & Financial Consents
  3. Refunds

Why do I see "no credit for refund" after selecting the institution and my care recipient?

If you see "no credit for refund", it means there's no available refund for your selected institution and care recipient. Please verify your selections are correct.

Articles in this section

  • How do I set up my PayNow-NRIC using my banking app to receive refunds for my medical bills?
  • I have submitted a refund on behalf of my care recipient, but I have not received the credit amount refunded to my bank account. How long should I wait?
  • Who should I contact if I have further enquiries on my refund or my care recipient’s refund?
  • How will I be informed if I have successfully submitted my preferred refund method?
  • Why do I see "no credit for refund" after selecting the institution and my care recipient?
  • How can I submit a refund on behalf of my care recipient if I have not set up care recipient relationship in HealthHub?
  • What should I do if my care recipient has passed away and there is a credit balance remaining, but I cannot submit a refund on their behalf?
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