Refunds

• How do I set up my PayNow-NRIC using my banking app to receive refunds for my medical bills?
• I have submitted a refund on behalf of my care recipient, but I have not received the credit amount refunded to my bank account. How long should I wait?
• Who should I contact if I have further enquiries on my refund or my care recipient’s refund?
• How will I be informed if I have successfully submitted my preferred refund method?
• Why do I see "no credit for refund" after selecting the institution and my care recipient?
• How can I submit a refund on behalf of my care recipient if I have not set up care recipient relationship in HealthHub?
• What should I do if my care recipient has passed away and there is a credit balance remaining, but I cannot submit a refund on their behalf?