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  1. HealthHub Frequently Asked Questions (FAQ)
  2. General

General

About HealthHub

  • What is HealthHub? What are some of the key features of HealthHub? Where does HealthHub retrieves information from?
  • Who is the operator of HealthHub?
  • Why is HealthHub removing the function for me to track my BMI, blood pressure or blood glucose?
  • Will records from private sector healthcare providers be included in HealthHub as well?

App Unification

  • When will the app unification happen?
  • What does this mean for me as a cluster app user?
  • What is the benefit of moving to one app?

Health Beats

  • What is Health Beats?
  • Where can I sign up for Health Beats?
  • Who should join Health Beats?
  • Can I invite other people to join Health Beats?
  • How will I be updated about Health Beats’ initiatives?
  • How does HealthHub protect the privacy of individuals providing feedback?
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Others

  • What are the public healthcare institutions under each cluster?
  • What should I do if I do not have a Singpass account or have forgotten my Singpass password or ID?
  • What should I do if I face difficulty logging into HealthHub mobile app with Singpass?
  • Who can I contact if I am facing issues on HealthHub?
  • Can I withdraw my data from HealthHub?
  • What should I do if there was an unauthorised transaction not performed by me on HealthHub?
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