General

About HealthHub

• Who is the operator of HealthHub?
• Who can access HealthHub e-Services?
• What types of health records are available on HealthHub? Where are these health records retrieved from?
• Will records from private sector healthcare providers be included in HealthHub as well?

Push Notifications

• Which functions in HealthHub have push notifications enabled?
• I am not receiving any push notifications from HealthHub. What should I do?
• How can I disable the push notifications from HealthHub?
• If I disable my push notifications, is it still possible for me to view notifications from HealthHub?
• Why did I receive two push notifications for the same health record for my child?

Others

• What should I do if I do not have a Singpass account or have forgotten my Singpass password or ID?
• Who can I contact if I am facing issues on HealthHub?
• Can I withdraw my data from HealthHub?
• What should I do if there was an unauthorised transaction not performed by me on HealthHub?
• I had a negative experience at a General Practitioner clinic that is listed on the HealthHub directory. Where can I share this feedback?
• My device is lost or stolen. What should I do?