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HealthHub Frequently Asked Questions (FAQs) Help Center home page
  1. HealthHub Frequently Asked Questions (FAQs)
  2. General

General

About HealthHub

  • Who is the operator of HealthHub?
  • Who can access HealthHub e-Services?
  • What types of health records are available on HealthHub? Where are these health records retrieved from?
  • Will records from private sector healthcare providers be included in HealthHub as well?

Push Notifications

  • Which functions in HealthHub have push notifications enabled?
  • I am not receiving any push notifications from HealthHub. What should I do?
  • How can I disable the push notifications from HealthHub?
  • If I disable my push notifications, is it still possible for me to view notifications from HealthHub?
  • Why did I receive two push notifications for the same health record for my child?

Others

  • What should I do if I do not have a Singpass account or have forgotten my Singpass password or ID?
  • Who can I contact if I am facing issues on HealthHub?
  • Can I withdraw my data from HealthHub?
  • What should I do if there was an unauthorised transaction not performed by me on HealthHub?
  • I had a negative experience at a General Practitioner clinic that is listed on the HealthHub directory. Where can I share this feedback?
  • My device is lost or stolen. What should I do?
HealthHub Frequently Asked Questions (FAQs)