Having trouble logging in? Try these steps:
- Check your internet connection – Make sure you have a stable connection.
- Restart the app – Close HealthHub completely and open it again.
- Update your software – Ensure both your device's operating system and the HealthHub app are running the latest versions.
- Check your date and time settings – Go to your device settings and make sure date and time are set to "Automatic".
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Review your browser settings:
- Make sure cookies are not blocked in your browser
- Set Safari or Chrome as your default browser (Singpass works best with these)
- Update your browser to the latest version if needed
- If you're using Firefox, check that you have enabled the opening of links in apps in your browser settings
Still having issues?
- Email us at contact_us@healthhub.sg
- Contact the Singpass Helpdesk directly at Singpass - Contact us for Singpass login issues