Caregiver and Care Recipient Access
- I am a caregiver for my family members or loved ones. How do I add them as a care recipient in my HealthHub so that I can manage their e-Services and view their health records?
- I am already listed as a caregiver for my parents in HealthHub but I am unable to see their user profile when I try to enrol them in Healthier SG. Why is this so?
- How do I get access to the health records of my care recipient? What can I do on HealthHub on behalf of my care recipient?
- What is this caregiver function about? How many caregivers or care recipients can I add in HealthHub?
- How do I remove my care recipient in HealthHub?
- I received an email to notify me that I have been granted access to view my care recipient's health records, but I am still unable to do so. What could have happened?
- Why do I only see my care recipient's appointments and nothing else?
- What types of health records will my caregiver have access to? How do I amend my caregiver’s access to my health records?
- How do I revoke consent granted to my caregiver?
- I am having trouble granting access to my caregiver. Who can I reach out to for further assistance?
- Would anyone know who I have granted consent to be my caregiver? What if I only want to grant consent to a selected few but not all of my caregivers?
- Where can I find the Caregiver Terms of Use?