Payments & Financial Consents
Payments
- How do I view and pay my outstanding bills on HealthHub?
- How far back can I view my past payment history?
- Which public healthcare institutions can I view and pay bills for using HealthHub? Whose hospitals bills can I pay for?
- How long does it take for my outstanding bills to appear in HealthHub?
- What is the currency for the bills shown in HealthHub Payments, and what is the currency for payments?
- Are there any administrative or transaction fees to make payment for my medical bills through HealthHub? What are the available payment modes?
- See all 23 articles
Refunds
- How do I set up my PayNow-NRIC using my banking app to receive refunds for my medical bills?
- I have submitted a refund on behalf of my care recipient, but I have not received the credit amount refunded to my bank account. How long should I wait?
- Who should I contact if I have further enquiries on my refund or my care recipient’s refund?
- How will I be informed if I have successfully submitted my preferred refund method?
- Why do I see "no credit for refund" after selecting the institution and my care recipient?
- How can I submit a refund on behalf of my care recipient if I have not set up care recipient relationship in HealthHub?
- See all 7 articles
Financial Consents
NEHR Access History
- What is the National Electronic Health Record system (NEHR)?
- Will I get to see who accessed my record in the NEHR?
- Can I restrict access to my record in the NEHR? What will happen if I do so?
- NEHR Access History shows that my records in the NEHR were accessed on a day when I did not seek any care or treatment. What should I do?